frequently asked questions

We will process exchanges or refunds on unused/unworn merchandise within 30 days of purchase. Original item(s) must be sent back before a refund will be processed.

Digital e-book purchases and other digital downloads such as Lift with Sohee are non-refundable.

Refund requests for consultation programs must be submitted to within 30 days of your payment date. After 30 days, services are eligible for store credit. Once services have been started/rendered, there are no refunds. We do not offer refunds on partially used consult bundles.

Online coaching is more hands-on and therefore offered at a higher price point. You have unlimited email access to your coach as well as private bi-weekly check-in's. The consults are self-directed and offer no accountability outside of the program itself.

Yes, both our custom macro programs and custom training programs are truly 100% tailored to you and your needs. You will fill out a comprehensive form and your program will be based on the information provided. 

No. At this time we do not offer any virtual consultations and we do not plan to.